Responsible Gaming at 8fb

Our Commitment to Safe Play

Why responsible gaming is at the heart of everything 8fb does

At 8fb, we believe that betting and casino gaming are leisure activities meant to be enjoyed responsibly. Our platform serves Bangladeshi players who wager on cricket, live casino tables, slots, and crash games — and we take seriously our duty to ensure that every player on our platform can do so safely, within their personal means, and without harm to their wellbeing or the wellbeing of those around them.

Responsible gaming is not a legal checkbox for us — it is a core operating principle. Every feature of the 8fb platform, from our payment processing in Bangladeshi Taka to our 24/7 English-language support team operating on Bangladesh Standard Time (BST, UTC+6), has been built with player safety in mind. We enforce strict 21+ age verification, provide accessible self-management tools, and train our support staff to identify and assist players who may be showing signs of problem gambling.

Our Core Responsible Gaming Principles

Gambling is entertainment — not a source of income or a way to recover financial losses.
Only wager amounts you can comfortably afford to lose.
Set personal limits and use our tools to enforce them automatically.
Take regular breaks and balance gaming with other activities.
Never chase losses — walk away and reach out to support if needed.
If gambling stops being fun, it is time to stop and seek help.

Player Protection Tools

Practical tools available to every registered 8fb account holder

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your 8fb account in Bangladeshi Taka. Once a limit is active, the platform will automatically decline any deposit attempt that would exceed your chosen threshold. Limit reductions take effect immediately; increases require a 7-day cooling-off period to prevent impulsive decisions.

Time-Out Feature

Need a short break from the platform? Activate a time-out period of 24 hours, 7 days, or 30 days. During a time-out, your account is suspended — you cannot log in, place bets, or make deposits. Your account balance is preserved and you can return automatically once the chosen period expires. Time-outs are a low-commitment way to regain perspective without permanently closing your account.

Self-Exclusion

Self-exclusion is a longer-term option for players who feel they need a significant break from gambling. You can request self-exclusion for a minimum of 6 months, up to a permanent closure. During a self-exclusion period, your account is fully locked — login is blocked, and any attempt to create a new account with your registered details will also be blocked. 8fb takes self-exclusion requests extremely seriously and processes them within 24 hours of verification.

Loss Limits

In addition to deposit caps, 8fb allows you to set a maximum net loss limit over a defined period. If your losses reach the set threshold within the chosen timeframe, you will be automatically logged out and prevented from making further bets until the period resets. This tool helps you stay in control of your gaming budget without needing to monitor every session manually.

Session Time Reminders

8fb can send you a notification reminder after you have been actively gaming for a set duration — for example, after 60 minutes or 90 minutes in a single session. These reminders appear as on-screen prompts encouraging you to take a break, review your session summary, or log out. Session time reminders are particularly useful during long cricket betting sessions or live casino table games.

Account Activity Dashboard

Every registered 8fb account includes a transparent activity dashboard where you can review your full deposit history in BDT, withdrawal records, net profit/loss over any selected period, and time spent on the platform. Staying informed about your own activity is one of the most effective responsible gaming habits you can develop as a regular player.

Self-Assessment Checklist

Ask yourself these questions honestly. If you answer "yes" to two or more, consider using our player tools or reaching out to support.

Signs You May Need to Take a Break

Do you spend more money on gambling than you originally planned — and find it hard to stop once you start?

Have you borrowed money from family, friends, or financial services in Bangladesh to fund your betting or gaming activity?

Do you find yourself gambling to escape stress, anxiety, or personal problems, rather than for entertainment?

Have you tried to reduce or stop gambling before but found yourself returning despite wanting to quit?

Has your gambling activity affected your work, studies, daily responsibilities, or personal relationships?

Do you feel restless, irritable, or anxious when you are not able to place a bet or play casino games?

Do you "chase losses" — increasing your bets to try to recover money you have already lost?

Have you hidden your gambling activity from people close to you, or felt guilt or shame after a gaming session?

What to Do If You Answered Yes

Answering yes to any of the above questions is a signal to pause and reflect. You are not alone — problem gambling affects people across Bangladesh and globally, and asking for help is a sign of strength, not weakness. Contact the 8fb support team immediately at [email protected] and ask to activate self-exclusion or a cooling-off time-out. Our team is available 24/7 and will respond within 3 minutes via live chat.

How to Activate Your Limits

Step-by-step guidance for setting up player protection tools on your 8fb account

Setting a Deposit Limit

Deposit limits can be configured directly from your account settings panel after logging in.

Log in to your 8fb account and navigate to Account Settings.
Select the "Responsible Gaming" tab from the settings menu.
Choose "Deposit Limits" and select your preferred period: Daily, Weekly, or Monthly.
Enter your limit amount in Bangladeshi Taka (BDT) and confirm.
Your limit is active immediately. To increase a limit, a 7-day review period applies.

Activating a Time-Out

Time-outs can be requested at any time through account settings or by contacting support.

Go to Account Settings → Responsible Gaming → Time-Out.
Select your preferred duration: 24 hours, 7 days, or 30 days.
Confirm your choice. The time-out takes effect within 1 hour of confirmation.
Alternatively, contact [email protected] and request a time-out activation immediately.
Your account balance is safe and fully accessible when the time-out period expires.

Requesting Self-Exclusion

Self-exclusion is a serious, longer-term step. It cannot be reversed until the chosen exclusion period has fully elapsed.

Contact the 8fb support team via live chat or email at [email protected].
State clearly that you are requesting self-exclusion and your preferred duration (6 months, 1 year, or permanent).
The support team will verify your identity and process the self-exclusion within 24 hours.
You will receive a confirmation email once exclusion is active on your account.
During exclusion, any new account registrations using your identity or payment details will also be blocked.

Protecting Minors

8fb takes underage gambling prevention extremely seriously

The 8fb platform is exclusively for adults aged 21 and above. All new registrations go through a mandatory age verification process before any deposit or gaming activity is permitted. We use identity document checks to confirm that every player meets the 21+ requirement.

If you share a device with minors — children or younger family members in your household in Dhaka, Chittagong, Sylhet, or anywhere else in Bangladesh — we strongly recommend taking the following precautions to prevent underage access to the 8fb platform:

Use Strong, Private Passwords

Never save your 8fb login credentials on a shared device. Use a strong, unique password that younger family members cannot guess, and enable two-factor authentication (2FA) for an additional layer of account security.

Log Out After Every Session

Always log out of your 8fb account completely when you finish a session, especially on shared devices or family smartphones. Do not use the "Remember Me" login feature on shared devices.

Report Suspected Underage Access

If you have reason to believe a person under the age of 21 has accessed or registered an account on the 8fb platform, contact us immediately at [email protected]. We will investigate and take immediate action to block and close any underage account found on our platform.

Get Help Now

You are never alone — 8fb support is available around the clock

8fb Responsible Gaming Support

Our English-language support team is available 24 hours a day, 7 days a week, aligned to Bangladesh Standard Time (BST, UTC+6). If you are concerned about your gambling habits or those of someone you know, reach out through any of the channels below.

Email: [email protected] — use subject line "Responsible Gaming Request"

Live Chat: Available inside the 8fb platform — average response under 3 minutes

Hours: 24/7, 365 days a year • BST (UTC+6)

All responsible gaming requests are handled with full confidentiality

External Support Resources

If you feel you need professional counselling or independent support beyond what 8fb's internal team can provide, we encourage you to reach out to mental health and addiction support services available in Bangladesh. Talking to a trusted friend, family member, or professional counsellor can be an important first step toward regaining control.