Privacy Policy
How 8fb collects, stores, and safeguards your personal data — written plainly so every player in Bangladesh understands exactly what we do with their information.
Introduction
8fb ("we", "us", "our") is committed to protecting the privacy and personal data of every player who uses the 8fb platform at https://8fb.asia. This Privacy Policy explains what personal information we collect, why we collect it, how we use and store it, with whom we may share it, and what rights you have in relation to your data.
This policy applies to all users of the 8fb website and related services, including registered account holders, visitors who browse without registering, and anyone who contacts our support team. By using the 8fb platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.
Our Core Privacy Commitment
8fb does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your data is used solely to operate your account, process payments in Bangladeshi Taka, comply with legal obligations, and improve the 8fb platform experience for players across Bangladesh.
Personal Data We Collect
8fb collects personal data through several channels: directly from you when you register an account or contact support; automatically through your use of the platform; and from third-party payment processors when you make deposits or withdrawals via bKash, Nagad, Rocket, Upay, or other accepted payment methods.
Registration and Account Data
- Full legal name as it appears on your government-issued identity document
- Date of birth (to verify the 21+ age requirement)
- Registered mobile phone number
- Email address
- Username and encrypted password
- Preferred currency (Bangladeshi Taka, BDT)
- Self-declared city or region within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar)
Payment and Transaction Data
- Mobile banking account references (bKash wallet number, Nagad number, Rocket number, Upay number) — stored in masked form
- Bank account details where bank transfer methods are used (Dutch-Bangla Bank, City Bank, BRAC Bank, etc.)
- Deposit amounts, withdrawal amounts, and transaction timestamps in BDT
- Transaction reference numbers issued by the payment provider
- Bonus credit history and wagering activity linked to promotional offers
Identity Verification (KYC) Data
- Copies of government-issued photo identification (National Identity Card, passport, or other accepted documents)
- Proof of address documents where required
- Selfie or live photo for facial verification where applicable
- KYC submission timestamps and verification status records
Technical and Usage Data
- Device type, operating system, and browser version
- IP address and approximate geolocation at the time of login
- Session duration, pages visited, and features used within the platform
- Game session logs including game titles played, bet amounts, and outcomes
- Login timestamps and failed login attempt records
- Cookies and similar tracking technologies (see Section 8 for details)
Customer Support Communications
- Live chat transcripts and support ticket content
- Email correspondence sent to [email protected]
- Complaint records and dispute resolution documentation
- Feedback and survey responses submitted voluntarily
How We Use Your Personal Data
8fb processes your personal data only for the specific purposes listed below. We do not use your data for purposes incompatible with those stated in this policy without first obtaining your consent or having a lawful basis to do so.
Legal Basis for Processing
8fb processes your personal data under the following lawful bases, depending on the specific purpose of processing:
Contractual Necessity
Processing your registration data, payment information, and account activity records is necessary to fulfil our contractual obligations to you as a registered 8fb player. Without this processing, we cannot operate your account or provide the betting and gaming services you have requested.
Legal Obligation
Processing for age verification (21+), identity verification (KYC), anti-money laundering monitoring, and fraud prevention is required by applicable legal and regulatory obligations. 8fb must retain certain records to demonstrate compliance with these obligations.
Legitimate Interests
Processing for platform security, fraud detection, platform improvement, and responsible gaming monitoring is based on the legitimate interests of 8fb and its player community in maintaining a safe, fair, and reliable gaming environment. We ensure that these interests do not override your fundamental privacy rights.
Consent
Processing for marketing communications is based on your consent, which you provide at the time of registration or through your account notification preferences. You may withdraw your consent to marketing communications at any time by contacting the support team, without affecting the lawfulness of any processing carried out prior to withdrawal.
Data Sharing and Third Parties
8fb does not sell or rent your personal data to any third party. We share your data only with carefully selected service providers and partners who assist us in operating the platform, and only to the extent necessary for the specific purpose of that sharing.
Payment Service Providers
We share transaction data with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard solely to process your deposit and withdrawal requests. Each provider processes your financial data under their own privacy policy and terms of service. 8fb does not store full payment credentials — only masked references necessary to associate transactions with your account.
Game Content Providers
Certain game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive anonymised session data (e.g., game round IDs, bet amounts, RNG seed data) as part of the technical operation of their certified games on the 8fb platform. These providers do not receive your name, contact details, or payment information.
Identity Verification Partners
When KYC verification is required, we may share your identity document images and related data with certified third-party identity verification service providers to authenticate your identity. These providers operate under strict data processing agreements with 8fb and are prohibited from using your data for any other purpose.
Legal and Regulatory Authorities
8fb may disclose your personal data to relevant financial intelligence units, law enforcement agencies, or regulatory authorities in Bangladesh or other applicable jurisdictions where we are legally required to do so — for example, in connection with a lawful investigation into money laundering, fraud, or other criminal activity. We will only disclose the minimum data required to satisfy the specific legal request.
How We Protect Your Data
The technical and organisational safeguards 8fb has in place to keep your information secure
256-bit SSL Encryption
All data transmitted between your device and the 8fb platform is protected by 256-bit SSL (Secure Socket Layer) encryption — the same standard used by major international banks. This ensures that your login credentials, payment details, and personal information cannot be intercepted in transit.
Encrypted Data Storage
Personal data and financial records stored on 8fb servers are encrypted at rest using industry-standard encryption protocols. Passwords are hashed using a one-way cryptographic algorithm — 8fb staff cannot view your plain-text password under any circumstances.
Two-Factor Authentication
8fb supports two-factor authentication (2FA) via your registered mobile number. We strongly recommend all players enable 2FA on their account. When active, a one-time verification code is sent to your registered mobile number each time you log in from an unrecognised device.
Strict Access Controls
Access to personal player data within 8fb's internal systems is limited to authorised staff with a specific operational need. All internal access is logged and audited. Support agents can verify your identity but cannot view your full payment credentials or plain-text password.
Continuous Security Monitoring
8fb operates 24/7 security monitoring across its platform infrastructure, aligned to Bangladesh Standard Time (BST, UTC+6). Automated systems flag unusual login patterns, large or rapid transaction sequences, and other indicators of potential account compromise or fraudulent activity in real time.
Regular Security Audits
The 8fb platform undergoes periodic independent security assessments and penetration testing. RNG games are certified by independent testing laboratories to ensure fair play and the integrity of game outcomes. Security findings are acted upon promptly to maintain the highest possible protection standards for our Bangladeshi player community.
Data Retention
8fb retains your personal data for as long as your account remains active and for a defined period thereafter, in order to comply with legal obligations, resolve disputes, and enforce our agreements. The following retention periods apply:
When data is no longer required for any lawful purpose, 8fb securely deletes or anonymises it so that it can no longer be associated with you as an individual.
Cookies and Tracking Technologies
8fb uses cookies and similar technologies to operate core platform functionality, remember your session and preferences, and gather anonymised analytics data that helps us improve the platform. Cookies do not contain your name, payment details, or other sensitive personal information.
Essential Cookies
These cookies are strictly necessary for the 8fb platform to function. They maintain your login session, remember your language preference, and ensure that your account balance and bet history are displayed correctly. Essential cookies cannot be disabled without preventing core platform functionality from working.
Analytics Cookies
We use anonymised analytics cookies to understand how players navigate the 8fb platform — which game categories are most popular, how players move between cricket betting and slots, and where technical issues may be causing friction. All analytics data is aggregated and cannot be used to identify individual players.
Marketing Cookies
With your consent, 8fb may use cookies to personalise promotional messages shown within the platform — for example, displaying BPL cricket bonus offers to players who frequently bet on cricket markets. You may opt out of marketing cookies at any time through your account privacy settings or by contacting the support team.
Managing Your Cookie Preferences
You can control and delete cookies through your device browser settings. Please note that disabling essential cookies will impair your ability to use core 8fb platform features including account login and game access. For detailed guidance on managing cookies, refer to your browser's help documentation.
Your Privacy Rights
As a user of the 8fb platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 8fb support team via live chat or at [email protected]. We will respond to all valid requests within 30 days of receipt.
Right of Access
You have the right to request a copy of the personal data that 8fb holds about you. Upon a verified request, we will provide you with a summary of your account data, transaction history, and any KYC records held in your name, in a readable format.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You can update most account details directly through your account settings. For changes to identity or KYC documents, contact the support team and provide updated verified documentation.
Right to Erasure
You may request that 8fb delete your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent and there is no other lawful basis for processing. Please note that erasure requests may be limited where retention is required by legal obligation — for example, AML record-keeping requirements mean that certain transaction records must be retained even after account closure.
Right to Restriction
You have the right to request that 8fb restrict the processing of your personal data in certain circumstances — for example, while you contest the accuracy of data we hold, or where you have objected to processing based on legitimate interests and we are assessing your objection.
Right to Object
You have the right to object to 8fb processing your personal data for direct marketing purposes at any time. You also have the right to object to processing based on legitimate interests. We will stop processing for that purpose unless we can demonstrate compelling legitimate grounds that override your interests.
Right to Data Portability
Where technically feasible, you have the right to receive a copy of the personal data you have provided to 8fb in a structured, commonly used, machine-readable format, and to request that we transmit this data to another service provider where processing is based on consent or contractual necessity.
Minors and Age Restriction
The 8fb platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. If you are under 21, you must not register an account, deposit funds, or use any part of the 8fb platform.
Under-21 Account Discovery
If 8fb discovers or has reasonable grounds to believe that a registered account belongs to a person under the age of 21, we will immediately suspend the account, void all pending bets, return any deposited balance via the original payment method, and permanently delete all personal data associated with that account. If you believe a minor has gained access to the 8fb platform, contact us immediately at [email protected].
Updates to This Privacy Policy
8fb reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will update the "Last Updated" date at the top of this page and, where reasonably practicable, notify registered players via their registered email address or via an in-platform notification at the time of their next login.
We encourage you to review this Privacy Policy periodically. Your continued use of the 8fb platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you must stop using the platform and contact the support team to request account closure.
Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 8fb handles your personal data, please contact our support team using the details below. All privacy-related queries are handled by our dedicated data protection team and will be acknowledged within 24 hours of receipt.
Privacy Contact Details
Email: [email protected]
Live Chat: Available 24/7 inside the 8fb platform
Response Time: Under 3 minutes for live chat • Under 24 hours for email
Time Zone: Bangladesh Standard Time (BST, UTC+6)
Subject Line: Please use "Privacy Request" when emailing about data protection matters
Your Privacy, Our Priority
Have questions about how 8fb handles your data? Our English-language support team is available around the clock. Or explore the platform — safe, encrypted, and built for Bangladeshi players.
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